Fire & Flood Restoration Technician

We are recruiting a Fire & Flood Restoration Technician working in West Sussex and Surrey

You will be part of a team working as a unit to provide the best quality work and service. You will provide the best solutions to all water, fire & accidental damage within domestic and commercial properties. Whilst also working to ensure that the Company equipment and services are delivered to the customer in a friendly and efficient way establishing strong relationships with customers and maintaining the highest standards of service.

Within this role you will be expected to:

  • Attend all new jobs allocated by dispatched, by the AdminTeam to include all domestic and commercial perils
  • Use of on-site video scoping equipment and software
  • Packing & removal of contents to various storage locations
  • Carry out moisture surveys and drying techniques as required
  • Prepare equipment for use and ensure instruments used are calibrated
  • Liaise with customers/loss adjusters/builders/insurance companies/policy holders etc
  • Review and making recommendations for new methods and techniques with Team Manager, sharing knowledge and experience
  • Ensure van is equipped, clean and serviced according to manufacturer’s guidelines
  • Ensure ‘live time’ inputting of reports in line with quality procedures
  • Update ‘live jobs’ on a daily basis
  • Ensure own, and others, health and safety and ensure that technicians are fully trained on all aspects relating to their role
  • Maintain a visit log for monitoring of jobs and effective forward bookings
  • On call on a Pro Rata 24/7 day basis
  • Experience with electronic devices reccommended
  • The successful applicant will have to pass a DBS (CRB) check
  • Our offer includes the use of a company van, uniform, pension ,overtime opportunities

Knowledge of the following lists are preferable but not essential attributes for this role, as extensive training will be provided:-

  • Building knowledge
  • Mould/bacteria
  • Company products and services
  • Technical (water and fire, accidental damage restoration)
  • Health, Safety and Quality Teamwork Adaptability
  • Communication Planning and Organising
  • Problem solving /decision making
  • Good people skills

For more information, or if you are interested in applying for this role, please or phone 01403 711655 asking for Simon

05/05/17